*Effective Date: 04/10/2024*
At Coursemera, we strive to ensure our customers have a rewarding learning experience. This policy explains our guidelines regarding cancellations and refunds.
1. Cancellations
Pre-purchase Cancellations: You may cancel your course order before completing payment at any time without any charges.
Post-purchase Cancellations: Once a course has been purchased and payment is confirmed, cancellations are not permitted.
2. Refunds
Course Eligibility for Refund: Refunds are only issued if you experience technical difficulties that prevent access to the course and if Coursemera cannot resolve the issue within [x] days.
Non-refundable Courses: Courses are generally non-refundable due to the immediate access and digital nature of the content.
Refund Processing: Refunds, if applicable, will be processed through Razorpay and may take [5-7] business days to reflect in your account.
3. Disputes
Any disputes or concerns regarding refunds or cancellations should be directed to our support team at [Contact Email].
4. Changes to Policy
Coursemera reserves the right to modify or update this policy at any time, with updates posted on this page.
For further inquiries, please contact us at info@coursemera.com